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By purchasing tickets, you agree to our conditions of sale:


1.  The management (Total Sense Media Ltd) reserves the right to refuse admission.


2.  The management reserves the right to make any cast or programme changes made necessary by unavoidable cause.


3.  Tickets are non-transferable and are non-refundable. In the unlikely event we have to cancel this event, your tickets will automatically be transferred to a rescheduled date in the future.  


4.  If you ordered E-tickets via our booking site ( please ensure you have these safely stored on your phone and that your phone is charged prior to arriving at More Radio Live. To avoid delays on entrance, your unique QR code must be ready to scan on arrival.    


5.  The management reserves the right to make limited promotional offers below the full ticket price, as stated on our exclusive online ticket webpage: 


6.  Children aged 5 and under will be admitted free of charge and do not require a ticket. No other concessions apply. 


7.  All children must be accompanied by a responsible adult. 


8.  No alcoholic drinks are to be brought into the venue (Steyne Gardens) during this event. Alcohol will be available to purchase from a licensed bar and will only be served to persons aged 18 or older. If you are aged under 25 please bring ID to ensure you are served.


9.  Hand Sanitiser (250ml or less) for the purpose of sterilising hands is permitted.  


10.  In the interest of safety, no glass items (including bottles), barbecues/flaming torches, laser pens or items that could be considered a weapon, may be brought into the venue (Steyne Gardens).


11. The management reserves the right to search anyone entering this event. 


12. With the exception of those persons with limited mobility, we would ask you not to bring portable chairs as these can obstruct the view of others around you. However, if they are essential to your comfort, please be considerate to others around you. 


13. The Premium Pit Pass area is strictly standing only. No chairs or sitting is permitted in this area. The capacity in the Premium Pit is limited to a maximum of 300 people.   


14. Patrons who wish to leave and return during More Radio Live will be able to do so, provided you request a hand stamp, prior to your exit. Guests in Disabled area, Premium Pit or VIP area will be supplied wristbands (which must be worn from your arrival) and this will ensure your re-entry. .  


15. Patrons will not be admitted to the event if in the opinion of the stewards, they seem to be under the influence of alcohol or drugs.


16. More Radio Live will be patrolled by SIA licensed security staff. People exhibiting behaviour detrimental to the enjoyment of others, or presenting a health and safety risk, will be required to leave the event.


17. Generally, no pets may be brought into the event. However, assisted dogs are welcome within the disabled area.


18. Ticket holders consent to the filming and sound recording of themselves as members of the audience by attending More Radio Live. Images may be used by the management (and its associated companies) in any media, including the internet.


19. It's possible that sound pressures may exceed 96dB at short peaks.


20. If necessary, we reserve the right to alter our additional terms and conditions, should a change of circumstance dictate this. For example, but not limited to, public health concerns. If any new terms and conditions or revisions are necessary, the management will communicate this information via our websites and directly to patrons via email.      


More Radio (Total Sense Media Ltd) Sussex Media Centre, Unit 4 Regent Business Centre, Burgess Hill, RH15 9TL Tel: 01903 221890

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